Community management,
simplified for
Management Companies
Self-Managed HOAs
Property Managers
NeighborhoodHQ brings AI-driven tools, seamless communication, and effortless workflows together in one platform — so you can spend less time managing and more time building community.
Everything you need to
manage your community
From resident communication to compliance tracking, NeighborhoodHQ gives your team the tools to run a modern community — without the spreadsheets.
Complete Community Hub
All your community tools in one place. From announcements and events to documents and directories, residents and managers get a unified experience that just works.
- News, alerts, and announcements in real-time
- Branded community website & dedicated mobile app
- Document storage, calendars, and resident directories
Compliance & Service Management
Track violations, manage service requests, and configure workflows that keep your community running smoothly — with full transparency for boards and residents alike.
- Noncompliance tracking with custom statuses
- Configurable service request workflows
- Rules, timelines, and notification preferences
Powerful Admin Controls
Fine-grained settings for user management, automation workflows, ARB processes, and role-based permissions. Give every board member exactly the access they need.
- Roles, permissions, and moderation logs
- Automation and workflow configuration
- ARB settings, statuses, and submission processes
Automated Billing & Banking
Streamline dues collection and modernize your accounting. Give residents seamless online payment options while providing boards with transparent ledgers, vendor payables, and real-time bank integrations.
- Secure online dues payments & auto-pay
- Built-in accounting, invoicing, & budget reporting
- Streamlined vendor management & payables
Operations & Engagement
Drive community participation with effortless mass messaging via SMS, email, and print. Easily manage facility reservations and run secure proxy voting campaigns without needing third-party tools.
- Mass communication (SMS, email, voice, and print mailroom)
- Amenity reservations and shared facility calendars
- Secure online voting, proxy logging, and surveys
AI that works for
your community
NeighborhoodHQ brings artificial intelligence into community management at a scale this industry has never seen — from smart content to predictive insights.
Smart Content Recommendations
NeighborhoodHQ AI curates relevant news, local updates, and community articles — making it easy for boards and property managers alike to keep content flowing without the legwork. Consistent, meaningful communication builds trust with homeowners, keeps boards informed, and signals that someone is genuinely looking out for the community. That kind of engagement is the foundation of a well-run neighborhood.
Intelligent Manager Assistance
NeighborhoodHQ AI surfaces what needs attention — flagging service items, proposed agenda topics, and outstanding community issues so nothing slips through. With a few clicks, action items are sent directly to the board, complete with tracking and automated reminders to keep every community moving forward.
Automated Workflows
From violation notices to architectural review submissions, NeighborhoodHQ AI handles the routing, escalation, and follow-up so your team doesn't have to. Property managers can configure workflows once and trust that every request moves through the right steps — with the right people notified at the right time. Less chasing, fewer dropped balls, and a process your boards and homeowners can actually see working.
Predictive Insights
NeighborhoodHQ AI analyzes activity across your communities to surface trends before they become problems — recurring service issues, delinquency patterns, low engagement signals, and more. For property managers overseeing multiple communities, this kind of visibility is a game changer. Stay ahead of what's coming, prioritize where your attention is needed most, and show boards you're thinking three steps ahead.
Up and running in minutes
Getting started with NeighborhoodHQ is simple. No lengthy onboarding, no complex setup — just a platform that works from day one.
Set Up Your Community
Configure your community profile, import residents, and customize your settings in minutes. We handle the heavy lifting so you don't have to.
Engage & Manage
Use AI-powered tools to communicate, track compliance, manage requests, and keep your community informed — all from one dashboard.
Watch Your Community Thrive
Residents stay informed, boards stay organized, and everything runs like clockwork. Less friction, more community.
Comprehensive capability
NeighborhoodHQ scales with you. No nickel-and-diming for “premium” modules — just one robust platform built to handle every aspect of community management.
Dashboard
- Personalized community landing page with time-based greeting
- At-a-glance queue: open ARBs, violations, and service requests
- Live feed of recent articles, upcoming events, and forum posts
- Missing pet alerts surface automatically when a pet is flagged
- QR code modal to share your community join link instantly
Architectural Review (ARB)
- Residents submit home modification requests with files attached
- Admin review queue with configurable status workflows
- Internal-only comments keep board discussions private from residents
- Full request history and resolution tracking
- CSV export and workflow automation on status changes
Noncompliance & Violations
- Create and track property violations with rich WYSIWYG descriptions
- Configurable status lifecycle from notice through resolution
- Internal admin comments hidden from residents by default
- File and photo attachments on every violation record
- CSV export and automated workflow triggers on status changes
Service Requests
- Residents submit tickets for maintenance, questions, or any need
- Assign requests to specific roles or individual team members
- Auto-closure triggers when a status reaches the configured endpoint
- Configurable service types, resolve types, and cancellation workflow
- CSV export and condition-based workflow automation
Workflow Automation Engine
- 5-step wizard builds automations without writing a single line of code
- Triggers on creation, status changes, or resolution of any request type
- Conditional filters: by status value, service type, or assignment state
- Actions include sending emails/notifications and auto-assigning roles
- Every run is logged on the request detail for full audit visibility
Community Hub (Forums)
- Community-wide discussion board for announcements, questions, and chat
- Pin important posts to the top of the feed
- Lock threads to prevent further comments when needed
- Photo attachments, reactions, and sharing on every post
- Infinite scroll with sponsor ad placements built in
News & Announcements
- Publish official HOA articles with banner images and rich WYSIWYG body
- Embed a live poll directly inside any news article
- Reactions let residents engage without cluttering the comments
- AI-assisted drafting pre-populates content from curated suggestions
AI-Powered Curated News
- AI pipeline continuously finds web articles relevant to your community
- Admins review suggestions and promote the best ones with one click
- Thumbs-up/down feedback loop teaches the AI your community’s preferences
- Pre-fills the news editor so publishing a curated article takes seconds
Calendar & Events
- Full community event calendar with RSVP (Attending / Maybe / Not Attending)
- Max attendee caps and RSVP deadlines per event
- Recurring events: daily, weekly, monthly, or yearly patterns
- Category chip filters so residents find what matters to them
- 3-month rolling window keeps the calendar snappy and relevant
Payments & Financials
- Resident property ledger with color-coded balance status (due / paid / credit)
- Due Now, Upcoming, and full transaction history in one view
- Supports charges, credits, payments, refunds, and adjustments
- Admin accounting ledger with recurring charge automations (monthly to annual)
- Per-property and community-wide balance summaries for board oversight
Documents Portal
- Hierarchical folder structure with breadcrumb navigation
- In-app preview for PDFs, Word, Excel, PowerPoint, and images
- File size display and type icons for every document
- Admins upload, create folders, and delete with a clean management UI
- Separate admin-only document area for board-restricted files
Community Mail
- Internal email-like messaging keeps all HOA communication in one place
- Threaded conversations with unread indicators
- Typeahead search for recipients by name, role, or property address
- Rich text body editor and file attachments on every message
Direct & Group Chat
- Real-time 1:1 and group conversations between community members
- Threaded replies keep discussions organized within a message
- Emoji reactions, read receipts, and live typing indicators
- Edit or delete messages after sending
- Per-conversation mute and notification preferences
Community Directory
- Searchable directory of all community members with photos
- Start a direct chat conversation from any member’s profile
- Permission-gated so only authorized residents can view
Pet Directory
- Community-wide pet registry for dogs, cats, birds, reptiles, and more
- Flag a pet as missing with a custom alert message
- Missing pet alert widget surfaces automatically on every resident’s dashboard
- Photo and description for each registered pet
Roles & Permissions
- Create fully custom community roles with any combination of permissions
- Additive permission model — members inherit the union of all their roles
- Member count per role for at-a-glance team visibility
- Assign or remove roles from any member in seconds
Member Management
- Searchable member roster with verified / unverified status filters
- One-click verification toggle for new residents awaiting approval
- Update any member’s property assignment from the admin panel
- Role assignment and removal via a clean action sheet
- Export full member data for board records
Moderation
- Full audit log of every ban, kick, and unban action with timestamps
- Banned members list with one-step unban and confirmation
- Moderation actions scoped to the community — no platform-wide overreach
Polls
- Create community polls with unlimited answer options
- One vote per member ensures fair, accurate results
- Results visible immediately after voting
- Embed a poll directly inside a news article for maximum reach
Management Company Portal
- Aggregated dashboard across every managed community in one view
- Live metrics: open service requests, violations, and pending ARBs by HOA
- Unified cross-community queues for ARBs, violations, and service requests
- One-click navigation switches HOA context without logging out
- Infinite scroll with powerful filter and search across all portfolios
Community Settings
- Searchable settings hub — find any configuration option instantly
- Toggle feature flags on or off per community without contacting support
- Configure ARB, noncompliance, and service request statuses and types
- Community overview, branding, and contact info all in one place
- Curated news pipeline settings for AI content preferences
Notifications
- In-app notifications driven by workflow automation events
- Every notification template is fully configurable per workflow
- Chat notification preferences settable per conversation
- Persistent notification history so nothing gets missed
Neighborhoods are about people, not paperwork.
Every compliance issue starts with a missed conversation. NeighborhoodHQ is designed to build the connections that solve problems before they need a formal process.
Communication Before Escalation
Built-in messaging, announcements, and community boards let neighbors talk things out — reducing formal violations before they start.
Community Identity, Not Just Administration
Every community gets a branded home base — events, news, directories — so residents feel like neighbors, not ticket numbers.
Formal Tools When You Need Them
Compliance workflows, violation tracking, and service management are all there — but they're the last resort, not the first instinct.
A Competitive Edge for Management Companies
Communities with fewer escalations, higher resident satisfaction, and lower board turnover are easier — and cheaper — to manage. When your clients' neighborhoods actually work, your renewals take care of themselves.
Old way
NeighborhoodHQ way
"The goal isn't a perfectly managed HOA — it's a neighborhood where people actually want to live. We built the tools to make that happen."
Simple, transparent pricing
Plans for every community size — from a 20-unit self-managed HOA to a management company overseeing hundreds of properties. No hidden fees, no surprises.
Let's TalkLet's find the right fit for your community
Whether you're a self-managed HOA board or a management company overseeing dozens of communities — drop us a note and we'll reach out to learn more about what you need.
- No sales pressure — just a real conversation
- No commitment required
- Onboarding support included
- Typically respond within 24 hours
Let's Talk
Tell us about your community and we'll take it from there.